This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

FREE WORLDWIDE SHIPPING ON ALL ORDERS

FAQ

contact

how can I contact Lizz Loves?

If you have any questions or need assistance, please don't hesitate to reach out. Our dedicated team is on hand 7 days a week to provide you with the support you need.

Contact us at: info@lizzloves.com

how long does it take to get an answer?

We are committed to providing prompt and efficient service, striving to respond to all inquiries within 24 hours.

products

how do I find the right size?

We advise you to check the size guide on the product page. You can find this by clicking on "size chart" which is located right below the size selector. By doing so, you will find the perfect size for you.

are the measurements accurate?

Lizz Loves strives to provide accurate sizing information on its website. Please check our size chart for each product for exact measurements and if in doubt, contact our customer service team for advice. If you are unsure, we recommend choosing a larger size.

the product or size I want is out of stock, what now?

You can sign up for the newsletter at the bottom of the page. That will keep you up to date on new stock and new items. You will be automatically notified as soon as the item is back in stock.

orders & payment

what are the available payment methods?

At Lizz Loves, we offer a wide range of secure payment options to suit your needs, including Ideal, Mastercard, Visa, Maestro, Google Pay, Apple Pay, Amex, Bancontact, and Klarna. Our platform ensures all payment transactions are protected with the latest security technology, whether you're using credit cards, debit cards, or other online payment methods.

how can I cancel my order?

Unfortunately, we can no longer cancel the order because we process and package your order as quickly as possible. If you have made an address error please contact us as soon as possible so we can correct it.

Does the item not fit? If so, please return it to us for the correct size.

will I receive an order confirmation?

You will receive an order confirmation email immediately after placing your order. This e-mail contains the order number, order summary and shipping address.

I have entered incorrect address details, can this be changed?

Yes please contact us as soon as possible so we can change this, entering a wrong address may have consequences and delay shipping.

shipping

to which countries do you ship?

We deliver to: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.

what is the delivery time?

Lizz Loves strives to ship products quickly.Typically, your order will be processed and shipped within 24 hours of order placement. More detailed information on delivery times can be found on the shipping and delivery page of our website.

what are the shipping costs?

We give free shipping on all worldwide orders. For more information check our shipping and delivery page or return policies.

how can I track my order?

You can easily track your order by visiting our tracking page.

I have not received my order, what should I do?

If you need assistance or if your order has not arrived, please do not hesitate to contact us at info@lizzloves.com. A member of our customer service team will promptly investigate the matter and ensure a resolution is provided swiftly.

returns and exchanges

what are the return conditions?

Please check our return policies.

what are the return costs?

Returns are on your own cost and depending on the courier and the country you return your package from.

how can I exchange or return my order?

Send within 14 days after receipt of your order an email to info@lizzloves.com in which you indicate that you want to exchange one or more products. We will send you the return instructions right away.

where can I find my order number to register my return?

Your order number can be found in the confirmation email you received after placing your order. This is a four/five digit code. If you have not received this e-mail correctly, our customer service will be happy to help you.

Cart